THE AUCTION IS OVER! NOW WHAT?
Thank you so much for your bids and your help in making this auction a success. We couldn’t have done this without you! Now that we wrapped up the auction, here’s what will happen:
1) Emails will be going out to winners as soon as possible, with instructions on how to submit your donation. As there were so many enthusiastic last-minute bids, our web server needs a little while to recover and there may be a delay. Please give it some time! If you believe you’re a winning bidder and don’t see the win notification email in your inbox or spam folder after 48 hours, please email firstname.lastname@example.org so that we can send another copy to you. If you receive an email and you’re someone’s proxy bidder, please forward the email to the bidder you’re representing and CC us so that we know who to contact henceforth about the auction. We encourage you to check your email inbox over the next four days even if you don’t think you won. Some creators take on more than one winner, and you might get lucky if you had the second highest bid!
Please do not contact your creator or make your donation before you receive the email confirming your win. We also ask that you refrain from asking creators if they’re taking on a second winner for their auction(s); not everyone is eligible to do so and not everyone is able or comfortable even if they are, so we don’t want creators to feel awkward or pressured.
2) Once you get that win confirmation, you have until 11:59 PM ET on Saturday, November 4 (what time is that for me?) to respond with your proof of donation. Email email@example.com with your receipt, or forward proof to this address following the directions in the email sent to you. Check out our Donation Guide and Bidders FAQ if you’re still unsure about how to donate. If you don’t respond to our email before the donation deadline, we’ll move on to the next highest bidder and your bid will be made void.
3) Once we receive proof of donation, we MTH mods will put the winner and their respective creator in contact with each other via email. It may take 1–3 days to get the connection email due to the volume of emails we handle. You don’t need to reply to this email when it comes or or CC the mods in any correspondence between yourselves after this point. This is the first point at which creators are involved.
Creators, remember that your bidder has until our donation deadline of November 4 at 11:59 PM ET to donate. We’ll only be matching creators and winners after proof of donation has been received, so please be patient and wait for the connection email.